Privacy Policy

1. Introduction

SunrisePaperCo ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy outlines the methods in which we gather, utilize, reveal, and safeguard your data when you access our website sunrisepaperco.sbs or utilize our yacht charter offerings.

By accessing our services, you are consenting to the data practices laid out in this document. Our policy adheres to relevant privacy legislations, such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other significant privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

Personal information is collected when you voluntarily supply it to us during activities like:

• Reserving a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Filling in forms on our website
• Engaging in surveys or promotions

The information we collect may encompass:

• Your name and means of contact (such as email, phone number, postal address)
• Billing details (handled safely by third-party entities)
• Yacht charter predilections and prerequisites
• Secondary contact info
• Any declared dietary needs or health-related information (if provided)

2.2 Information Collected Automatically

Automatically gathered information involves details about your device and browsing patterns observed when you visit our site:

• Your IP address and general location details
• Information about browser type and version
• Statistics on pages visited and time spent on our website
• Reference sites that led you to ours
• Device specifications (like type and screen resolution)

2.3 Cookies and Tracking Technologies

We employ cookies and analogous tracking technologies to improve your browsing experience on our site. These tools enable us to:

• Keep track of your preferences
• Analyze how our website is used and its performance
• Deliver tailored content
• Refine our offerings

Your browser settings or our cookie consent banner can be used to modify your cookie preferences.

3. Utilization of Your Information

Our use of your data extends to the following purposes:

• Providing Services: To administer yacht charter services, execute reservations, and engage with you regarding your booking inquiries
• Client Support: To address your questions and deliver support as needed
• Processing Payments: For transaction handling and billing management
• Safety Measures: To safeguard the integrity of our operations and shield against deceptive activities
• Promotions: To send out information on offers and news (with your permission)
• Website Enhancement: To evaluate visitor patterns and upgrade website functionality
• Adherence to Law: To comply with legal and regulatory obligations

4. Disclosure and Sharing of Information

Your personal details are neither sold, traded, nor leased to external parties. We may disclose your information under these scenarios:

4.1 Third-Party Service Providers

We might share your information with trustworthy third-party services that assist us in areas such as payment processing, website maintenance, email marketing, performance analytics, and customer support.

4.2 Legal Obligations

We might reveal your details if the law requires us to or in response to legal procedures, warrants, in case of emergencies, or to investigate potential fraudulent or illegal actions.

4.3 Business Changes

Your information might be part of the assets transferred during mergers, acquisitions, or asset sales of the company.

5. Safeguarding Data

We adopt suitable technical and administrative measures to shield personal data from unauthorized entry, alteration, divulgence, or destruction. These measures are inclusive of encryption, protected servers, access control, periodic evaluations, and training for our staff.

However, we acknowledge that no internet-based transfer method or electronic storage is entirely secure. Absolute security of your information cannot be guaranteed.

6. Retention of Data

Your personal information is kept only for as long as necessary to fulfill the purposes for which it was gathered or as mandated by law. Standard retention durations are as follows:

• For charter bookings: 7 years (for tax and legal purposes)
• For marketing communications: until you opt to unsubscribe or request deletion
• For website analytics: 26 months
• For customer assistance: 3 years from the last interaction

7. Your Rights and Options

You hold rights that include accessing, correcting, or deleting your information (as allowed by law), data portability, opting out of marketing communications, and managing cookie preferences. To exercise these rights, reach out to us through the provided details.

8. External Services

8.1 Google Analytics

For website usage analysis, we utilize Google Analytics. To opt-out, you may employ Google Analytics' Opt-out Browser Add-on.

8.2 Social Media Links

Our website may incorporate links to social media platforms that have separate privacy guidelines.

8.3 Payment Processors

Payment operations are managed by third-party providers who comply with the PCI DSS standards.

9. International Data Movement

Your data may be transferred and processed in jurisdictions other than Malta. We apply the necessary safeguards in line with relevant privacy regulations.

10. Privacy for Minors

We do not intentionally solicit or gather information from individuals under the age of 13. If you suspect that a minor has provided data to us, please get in touch immediately.

11. Revisions to the Privacy Policy

We may modify this Privacy Policy to better reflect data handling updates or changes in legal statutes. Such alterations will be communicated via the posting of the revised policy, direct emails to registered users, or notices on our site. Continued use following the amendment's effective date implies acceptance of the new terms.

12. How to Contact Us

If you have inquiries regarding this Privacy Policy or our data practices, please make contact via the information below:

13. Alignment with Google Ads User Consent Policy

We conform to the Google Ads user consent policies. Your cookie and tracking settings can be adjusted anytime through our cookie preferences.